Field Support, Value Engineering & Enterprise Excellence 

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Sustain focuses on ensuring long-term product success by providing comprehensive field support, driving value engineering initiatives, and meeting critical business objectives such as cost targets and field success rates. 

This phase emphasizes continuous improvement and proactive support to maximize product reliability, efficiency, and customer satisfaction.

Sustain utilizes Arete’s expertise in building infrastructure, training and cultural transformation for Lean Six Sigma Operational Excellence and Employee Engagement.

This phase implements world-class business management processes to ensure effective strategic alignment and performance driven culture (e.g. KPIs, dashboards, visual management, policy deployment)

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Expertise

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Arete excels in sustaining strategies, combining technical proficiency with a deep understanding of business goals to deliver sustained success for products in the field.

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• Proficient in delivering field support to address real-time challenges and maintain product reliability.

• Skilled in value engineering to optimize costs while enhancing product performance.
• Expertise in aligning product performance metrics with business objectives, including cost efficiency and field success rates.

Arete’s integrated approach ensures products remain competitive, reliable, and aligned with evolving customer and market demands.

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Field Support

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Provide ongoing technical and operational support to ensure product success in real-world applications. This step is critical for maintaining customer satisfaction and addressing issues proactively.

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• Establish dedicated support teams to resolve field challenges efficiently.
• Monitor product performance to identify and address potential issues before they escalate.
• Offer training and resources to field operators for optimized usage and maintenance.

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Value Engineering

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Continuously refine product design and manufacturing processes to enhance value while reducing costs. This step ensures products remain competitive in the market without compromising quality.

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• Identify opportunities for material and process optimization.
• Implement design improvements to reduce production costs and increase efficiency.
• Collaborate with cross-functional teams to align value engineering efforts with customer needs and market trends.

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Enterprise Excellence

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Drive organizational efficiency and alignment through optimized processes, strategic planning, and cross-functional collaboration. This step enhances operational effectiveness and supports long-term growth.

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• Assess and streamline internal workflows to improve efficiency and reduce redundancy.
• Foster a culture of excellence through training, leadership development, and continuous improvement programs.
• Leverage data-driven insights to guide strategic decision-making and ensure alignment with business goals.

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